Mid West Regional System Support

Company: FullSteam
Location: Irving
Posted on: February 19, 2026

Job Description:

Job Description Job Description Are you an experienced IT professional with a knack for leadership and a passion for the food distribution industry? Join our team as aRegionalIT Manager at our Irving distribution center! We are seeking a talented individual to oversee IT operations across multiple locations, ensuring seamless technology integration and optimal performance tosupportour business objectives. Job Title: RegionalSystem SupportManager Reports to: System SupportGroup General Manager NationalSystem SupportAnalyst General Manager Shift: TBD Pay: $85-$95K Job Purpose: To provide managerial, operational, and workingsupportfor all ofthe IT and telephonic needs of the warehouse. Essential Duties and Responsibilities: Position will report directly toSystem SupportGroup General Manager, NationalSystem SupportAnalyst General Manager, and Warehouse Managers.Supportas a Team Leader toRegionalSystem SupportTeams, supporting and directingthem in efforts tosupportwarehouse and transportation operations, and thesystemsused tosupportall company operations. Will receive direction andguidance from corporate IT, Networks, Desktop, and Security for IT standards,policies, and procedures as it relates to topics listed below. Travel is arequirement in this position, based on needs, necessities, and projects. Networking - Assists in the planning and implementation of additions, deletions andmajor modifications to the supporting local IT infrastructure. - Implements network security at the local level as established by CorporateSecurity Director. - Oversees the administration and maintenance of the site s ITinfrastructure, and directs ITsupportpersonnel when necessary. - Oversees the administration of the company's LAN. Telephony - Manages and develops upgrades to the company's telephonesystematthe national and local levels. - Oversees all telephone changes, including routing for seating assignments. Training and Lab Maintenance - Oversees the administration and maintenance of computer stations and software for company training programs and provides additionalsupportif necessary. InternalSystems - Oversees troubleshooting,systemsbackups, archiving, and disaster recovery and provides expertsupportwhen necessary. - Works with project teams tohelpimplement internalsystems. HelpDesk Administration - Oversees allhelpdesk activities at theregionaland local levels. - Responds to escalatedhelpdesk issues. - Oversees the administration and maintenance of our tracking software. - Interacts with internal clients on all levels tohelpresolve IT-related issues and provides answers in a timely manner. Asset Management - Builds and maintains vendor relationships and manages the local purchase of hardware and software products. - Manages the purchasing of all software, hardware and other IT supplies at the local level. Ensures that company assets are maintained responsibly. - Designs, and prepares daily and monthly reports as needed by corporate and the General Manager - Overall responsibility for the management of good sanitation and safety practices through out the warehouse technology areas. Minimum Requirements: - Excellent communication skills and the ability to be a self-initiator who canimplement and manage all warehouse distribution programs as directed bycorporate, the Human Resource Manager, and the General Manager. - Extremely high level of Computer Networking, WMS, and TMSsystemliteracywith knowledge and certifications in LAN if needed. - Logistics knowledge, EDI knowledge, troubleshooting knowledge required toprovide expeditedsupport. - Management skills for high level tiersupport. - College level training or a minimum of 4 to 5 years experience in the areas ofsystemsmanagement.

Keywords: FullSteam, Rowlett , Mid West Regional System Support, Logistics, Transportation & Drivers , Irving, Texas