Career Navigator

Company: Parkland Health and Hospital System (PHHS)
Location: Dallas
Posted on: May 3, 2025

Job Description:

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.Primary PurposeSupports Parkland employees in career success through consulting and coaching on career paths, competencies, development planning, and providing resources and information regarding career development at Parkland.Minimum SpecificationsEducation

• Bachelor's degree in Human Resources, Adult Education, Training & Development, Business Administration, Healthcare or a related field.Experience
• Must have three (3) years of experience in design, development, delivery and evaluation of programs in a health care or related setting.
• Must have two (2) years of experience in project and program management.
• Prefer experience in career coaching or peer coachingEquivalent Education and/or Experience
• May have an equivalent combination of education and experience to substitute for education requirements.Skills or Special Abilities
• Must have strong planning and organizational skills.
• Must have the ability to coach and influence others.
• Must have proven ability to lead training and program projects.
• Must have solid presentation and facilitation skills.
• Must have excellent written communication skills.
• Must demonstrate initiative and the ability to multitask and prioritize work assignments.
• Must have demonstrated consulting skills in working with clients.
• Must demonstrate ability to work as a team member and develop strong relationships with internal and external stakeholdersResponsibilities
• Promote career navigation services, to include career interest assessments, resume review, instruction on LinkedIn, interview prep and career transition plan development
• Consult with employees to assist in identifying unique learning/performance interests and gaps based on knowledge of the development methods, healthcare careers, and the organization's talent needs.
• Consult with employees to assist with creating Individual Development Plans and identifying best practices and learning strategies or resources (people, content, or activities) to assist them.
• Analyze multiple sources of information to assist leaders, employees, and other stakeholders in solving complex learning and performance problems. Use utilization data to propose new learning and development programs.
• Act as a resource for employees by connecting them with various internal education programs and services including, but not limited to, PLEDGE programs, Skillsoft and Parkland Pathways resources, continuing education, tuition reimbursement and other development programs.
• Provide coaching to employees engaged in growing their skills and abilities, both those engaged in special programs (apprenticeship, Education at Work, etc.) and those seeking assistance in planning for their next steps.
• Develop and lead communications related to education projects and programs in order to connect employees with professional development resources and training including websites and digital consultation solutions.
• Create and utilize evaluation and measurement tools to track success of individuals in the programs and volume of support provided.
• Create and utilize marketing strategies as well as relationship building to maximize and support the retention and use of career navigator servicesJob Accountabilities
• Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.

Keywords: Parkland Health and Hospital System (PHHS), Rowlett , Career Navigator, Other , Dallas, Texas