Customer Service Representative

Company: Greyhound
Location: Rowlett
Posted on: September 13, 2021

Job Description:

The Customer Service Support Representative is the back-office support for the Greyhound Package Express Call Centers. L2 escalated calls are also handled in this position.

Key Duties:

Provide Package Express quotes, tracing requests, field assistance and complaints via phone/email.
Build online orders for Shipbybus customers in a timely manner.
Handle all tracing requests via phone/email and assist in Salesforce tracing queue.
Handle all L1 and L2 calls as they present in queue.
Process all email and written correspondence.
Log customer’s complaints / compliments into Salesforce and assist the customers complaints
Follow up with updated customer tracer information.
Provide order assistance for GPX Customers
Additional duties assigned by Management

Qualifications:

High School diploma or equivalent.
1+ years Call Center / Administrative.
1+ years Customer Service experience.

Keywords: Greyhound, Rowlett , Customer Service Representative, Other , Rowlett, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

Let Rowlett recruiters find you. Post your resume for free!

Get Rowlett Other jobs via email.

View more Rowlett Other jobs

Other Other Jobs

Registered Nurse Weekends
Description: strong Company Overview /strong br br p style margin: 0px text-align: center span style background-color: ffffff color: 000000 strong span style font-size: 12pt background-color: (more...)
Company: LHC Group
Location: Tyler
Posted on: 09/19/2021

Retail Merchandiser ASAP Start
Description: p We are sure a lot of companies are trying to recruit you. So, how is Anderson Merchandisers different We value our associates as members of our family and treat all our clients as the VIPs they are (more...)
Company: Anderson Merchandisers, L.L.C.
Location: Sulphur Springs
Posted on: 09/19/2021

Medical Assistant , Non-Certified - Gastroenterology Clinic
Description: strong Description /strong br div div div h3 b u Summary: /u /b br / /h3 p Assists in the delivery of primary health care
Company: Christus Health
Location: Tyler
Posted on: 09/19/2021

Salary in Rowlett, Texas Area | More details for Rowlett, Texas Jobs |Salary

Patient Access Rep (Patient Financial Services)- Business Office
Description: strong Description /strong br p b u Summary: /u /b /p p Responsible for the billing and/or follow-up of assigned payers. This position promotes revenue integrity
Company: Christus Health
Location: Tyler
Posted on: 09/19/2021

Ophthalmic Assistant - Eye Care Center - HealthPark Plaza
Description: strong Description /strong br p Summary: /p ul li This position performs high quality ophthalmic procedures, focusing on patient care and education. /li li Promptly and professionally assisting
Company: Christus Health
Location: Tyler
Posted on: 09/19/2021

Practice Manager III - Pulmonary/Vascular Clinics
Description: strong Description /strong br div div div p Summary: /p p This position is responsible for the operation of physician practices usually consisting of more than 4 providers, more than 10 FTEs (more...)
Company: Christus Health
Location: Tyler
Posted on: 09/19/2021

T-Mobile Lead Cell Phone Repair Technician ($1,000 Sign-on Bonus, Paid Training and Apple/Samsung Certification)
Description: p Our Lead Cell Phone Repair Technicians keep T-Mobile customers connected by leading the team that engages with them to explore device issues, repairing mobile devices and determining warranty adjudication. (more...)
Company: Assurant
Location: Tyler
Posted on: 09/19/2021

NP/PA - Emergency Medicine
Description: strong Description /strong br p b u Summary: /u /b /p p b Enjoy a balanced professional and personal lifestyle that includes: /b /p ul li b Paid Time Off /b /li li b Malpractice Insurance (more...)
Company: Christus Health
Location: Tyler
Posted on: 09/19/2021

T-Mobile Cell Phone Repair Technician ($1,000 Sign-on Bonus, Paid Training and Apple/Samsung Certification)
Description: p Our Cell Phone Repair Technicians keep T-Mobile customers connected by engaging with them to explore device issues, repairing mobile devices and determining warranty adjudication. You ll work inside (more...)
Company: Assurant
Location: Tyler
Posted on: 09/19/2021

Part-Time Retail Merchandiser - Sulphur Springs, TX
Description: p We are sure a lot of companies are trying to recruit you. So, how is Anderson Merchandisers different We value our associates as members of our family and treat all our clients as the VIPs they are (more...)
Company: Anderson Merchandisers, L.L.C.
Location: Sulphur Springs
Posted on: 09/19/2021

Loading more jobs...