Control Room Manager - PS DFW

Company: Extime PS LLC
Location: Dallas
Posted on: February 17, 2026

Job Description:

Job Description Job Description About PS PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS. The Role: Control Room Manager The Control Room Manager is responsible for leading and managing all Associates in the Control Room which is responsible for the daily coordination of all PS movements. The ideal candidate for this position is a motivated, team-orientated individual with the ability to successfully manage multiple activities while providing leadership and direction to the team of Member and Operations Associates and CR Admins. This role reports directly to the Director of Operations. Responsibilities & Expectations Assume a leadership role in the interviewing and hiring process for Control Room Associate and Control Room Admin. Oversees required compliance training for all Control Room Associates. Serve as a representative of the Control Room at PS ATL Leadership meetings. Facilitate One on One’s and developmental meetings with all Control Room Associates. Timecard approval and management for all Control Room Associate for each pay period. Daily preparation of operations for each business day by gathering and disseminating operational information to all work centers at PS. Coordinate successful execution of all planned and unplanned operations. Initiate and coordinate reservation-related tasks with ATL Airline Carriers. Effectively manage PS Terminal relationships with TSA, CBP, ATL PD, and other ATL organizations. Effectively manage relationships with third-party vendors when required. Ability to coach and deliver feedback for developmental purposes. Be approachable and have interpersonal skills that foster trust and respect. Provide excellent customer service to our members, business partners, and PS departments and colleagues. Perform any other duties as needed by the operation as directed by The Managing Director or other PS Leadership. Requirements Minimum of three years' experience in a supervisory role within operations/logistics control, or dispatch centers. Ability to utilize Microsoft Office, specifically Outlook, Excel, and Word. Minimum education requirement of High school Diploma/GED. Pass a pre-employment drug screening background check. Collection of SSN as part of the background check process will be required. Must be authorized to work in the United States. Experience managing conflict and effective problem resolution. Excellent verbal and written communication skills. Strong multi-tasking and organizational skills. Demonstrated ability to lead teams. Full Time Employee Benefits Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability. 401K retirement plan with company matching. Health and Dependent care FSA and HSA with company matching. Merit-based raises and bonuses. Unlimited PTO. Monthly health & wellness and cell phone reimbursement. Paid training. Friends & Family Discounted PS Use. Tuition Reimbursement. A great career path with promotion opportunities. Overtime opportunities available. This is a full-time role. PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.

Keywords: Extime PS LLC, Rowlett , Control Room Manager - PS DFW, Hospitality & Tourism , Dallas, Texas