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Director, Supervision and Controls- Card Experiences

Company: USAA
Location: Rowlett
Posted on: May 2, 2020

Job Description:

Purpose of JobThis position supports the supervision of front-line business units that are responsible for implementing and adhering to Heightened Standards and operating within risk tolerance for the Bank. Identifies and manages risk-related matters in their assigned organization pertaining to compliance and operational risks. Executes risk management tasks, projects, and activities which includes administering and creating strong remediation plans and timely mitigation of risk. Collaborates with Business Control Management (BCM) and 2nd line of defense team members to support and ensure risks associated with business activities are effectively identified, measured, monitored, and controlled.Job RequirementsResponsible for the oversight of supervision functions of the first line business units.Works to ensure that adherence to the USAA ethical standards are met.Serves as supervision advisor to designated business partners and executives.Engages key risk and compliance stakeholders to help support initiatives for assigned business unit and affiliate oversight efforts.Implements process improvements and regulatory changes that will enable expense reduction and effective risk management compliance. Provides counsel to assigned business unit managers on risk and compliance issues and supports the evaluation of new product strategies on their impact to USAA's risk profile.Directs audit and exam preparedness including data collection and standard responses for applicable front-line business units. Participate in risk management programs as needed including new activity risk assessments, RCSAs, Risk Appetite documentation, etc. Responsible for ensuring risk metrics and triggers are set appropriately to monitor risk appetites and operating within the enterprise risk governance framework.Utilizes or provides input into dashboard reporting for the team to effectively illustrate any issues, trends, and patterns with providing recommendations for improvement.Responsible for adhering to established risk escalation processes.Builds and manages a high performing team of supervision professionals through recruitment, training, coaching, performance management and related managerial activities. Minimum ExperienceBachelor's Degree OR 4 additional years' experience beyond the minimum required may be substituted in lieu of a degree.8 years of experience in a risk management, compliance, regulatory, or audit function within the banking or insurance industry.6 years of first line of defense experience in surveilling/monitoring financial services transactions.3 years of direct team lead, or management experience.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred10+ years of Risk Management experience in a large Retail Bank and/or highly matrixed environment related to banking regulations and compliance.5+ years of experience with effective preventative and detective control design and control testing in the Credit Card environment.5+ years of experience in wholistic issue management; including root cause analysis, development of action plans, and remediation strategies.5+ years of experience with risk metrics such as KRI's (Key Risk Indicators) and/or Risk Appetite.Working knowledge of Audit techniques and Third-Party Risk Management (TPRM) requirements, standards and best practices.Experience interacting with and managing relationships with a broad set of stakeholders (audit, legal, management, regulatory agencies and business partners).Experience leading product level risk assessments and serving as a liaison for business teams with risk partners.Advanced degree in Risk Management, Business, or Finance.CISA, CRCM, CIA, CCSA, CRM or other risk/compliance certifications.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is available for this position.SDL2017

Keywords: USAA, Rowlett , Director, Supervision and Controls- Card Experiences, Executive , Rowlett, Texas

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